This Privacy Policy explains how Aunov Tech Co., Ltd. (“Aunov Tech”, “we”, “us”) collects, uses, and protects your personal data when you visit aunov.com (the “Website”) or contact us through it. We are committed to handling your data responsibly and in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
1. Who We Are
Aunov Tech Co., Ltd. is a precision deep drawn stamping and metal stamping manufacturer based in:
Room 455, Building 1, Super Sunday Center, Binjiang District, Hangzhou, China.
For any privacy-related questions, you can reach us through the contact form on this Website.
2. What Information We Collect
Information you provide
When you submit an inquiry, request a quote, or contact us through our forms or email, we collect the information you choose to share, typically including:
- Your name, company name, and position;
- Your email address and phone number;
- Your country/region;
- Technical files you upload, such as drawings, specifications, or product requirements;
- The content of your message or inquiry.
Information collected automatically
Like most websites, our servers automatically record technical data when you visit, including your IP address, browser type and version, operating system, referring page, and the pages you view. This information is used to keep the Website secure and to understand how it is used.
3. How We Use Your Information
We use the personal data we collect to:
- Respond to your inquiries and prepare quotations;
- Evaluate your drawings and technical requirements;
- Communicate with you about our products, samples, and orders;
- Improve the content, performance, and security of our Website;
- Comply with legal and regulatory obligations.
We do not sell, rent, or trade your personal data to anyone.
4. Legal Basis for Processing (GDPR)
Where the GDPR applies, we process your personal data on the following legal bases:
- Performance of a contract — when processing is necessary to prepare a quotation or fulfil an order you request;
- Legitimate interests — when processing is necessary for our business communication, Website security, and improvement, provided these interests are not overridden by your rights;
- Consent — where you have given clear consent, for example when submitting a form. You may withdraw your consent at any time.
5. Cookies
Our Website uses only strictly necessary cookies that are required for core functionality and security. These cookies do not store personal information and are not used for advertising or cross-site tracking. You can control or delete cookies through your browser settings; disabling strictly necessary cookies may affect Website functionality.
6. How Long We Keep Your Data
We keep inquiry and quotation data for as long as necessary to handle your request and maintain a business relationship, after which it is deleted or anonymized. Server log data is retained for a limited period for security purposes. We may retain certain records longer where required by law.
7. Who Has Access to Your Data
Your personal data is accessible only to authorized Aunov Tech staff involved in handling your inquiry, and to trusted service providers that host or maintain our Website under confidentiality obligations. We may disclose data where required by law or to protect our legal rights.
8. International Data Transfers
Our Website is hosted on servers located outside the EU/EEA. When you submit personal data through this Website, it will be transferred to and stored on those servers. We take appropriate safeguards to ensure your data receives an adequate level of protection wherever it is processed.
9. Your Rights
Subject to applicable law, you have the right to:
- Request access to the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request deletion of your personal data (“right to be forgotten”);
- Request restriction of or object to processing;
- Request data portability;
- Withdraw your consent at any time, without affecting prior processing;
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us via the contact form. We will respond within 30 days.
10. Security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us via the contact form or write to: Aunov Tech Co., Ltd., Room 455, Building 1, Super Sunday Center, Binjiang District, Hangzhou, China.